Norm Poynter is a management consultant, specializing in SAP PM along with integration to engineering and plant process systems. For the past 17 years he has been involved in continuous improvement, best practices, plant turnarounds, re-engineering, process improvements, process safety and operations excellence development & implementation projects. Norm has held technical and functional roles with Agrium, NOVA Chemicals, DuPont, Canexus, Fortis. Marathon Oil, Suncor, and Nexen. Today, Norm focuses on Operations Excellence Management Systems along side the creation of sustainable communities of practice. Key passions for Norm are enabling standardization, consistency and productivity through better use grass root technologies like SAP.